Network Infrastructure Service
ensuring the smooth, secure, and efficient functioning of an organization's network systems.
What Does Advange Offer?
— 01
Monitoring
Continuous monitoring of network components such as routers, switches, firewalls, servers, and endpoints for performance metrics, availability, and potential issues. This often involves the use of network monitoring tools that provide real-time alerts and generate reports.
— 02
Troubleshooting & Incident Management
Prompt identification and resolution of network-related issues or incidents, including hardware failures, connectivity problems, or application performance degradation. This process typically follows ITIL (Information Technology Infrastructure Library) best practices to ensure efficient handling and documentation.
— 03
Configuration & Change Management
Managing changes to network configurations, ensuring they are documented, tested, and implemented in a controlled manner to minimize disruptions and maintain compliance with policies and regulations.
— 04
Security Management
Implementation and management of security measures to protect against threats such as hacking, malware, and unauthorized access. This includes firewall management, intrusion detection/prevention, regular vulnerability assessments, and patch management.
— 05
Backup & Disaster Recovery Planning
Regular backup of critical network configurations and data, along with the development and testing of disaster recovery plans to ensure rapid restoration of services in case of a major outage or disaster.
— 06
Training & Knowledge Transfer
Providing training to IT staff on new technologies, best practices, and security awareness to enhance their ability to manage and maintain the network infrastructure effectively.
Service Features
01
30+ Expert Team
30+ senior system operation and maintenance engineers
02
7*24 Hour and 3 Language Support
Provide 7*24 hour remote service support in the Asia Pacific region, Japanese English Chinese multilingual support
03
SASE Service Capability
Capability and experience of large multinational enterprises in SASE operation and maintenance services
Service Area
Japan
Mainland China
Hong Kong
Taiwan
Korea
Singapore
Malaysia
Thailand
Philippines
Indonesia
GB/T 19001-2008/ISO 9001
ISO/IEC 20000-1